1. Introduction

Welcome to FindHelpers ("Company", "we", "our", "us"). These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at findhelpers.ca (the "Service") and any services provided by FindHelpers.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

2. Service Description

FindHelpers is an online platform that connects customers with professional handyman services across Canada. Our services include but are not limited to plumbing, electrical work, carpentry, painting, and general home maintenance and repair services.

We strive to provide high-quality services through licensed and insured technicians. However, the availability of services may vary by location and is subject to change without notice.

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Booking and Payment

4.1 Service Booking: By booking a service through FindHelpers, you agree to provide accurate and complete information regarding the service required. We reserve the right to refuse service if the information provided is inaccurate or if the requested service is beyond our scope of expertise.

4.2 Pricing: All prices listed on our website are in Canadian Dollars (CAD) and are subject to change without notice. The final price for services may vary based on the complexity of the job, materials required, and duration of service.

4.3 Payment: Payment for services must be made through the approved methods available on our platform. We may require a deposit or full payment in advance for certain services.

4.4 Cancellations: Cancellation policies vary by service type. Generally, cancellations made less than 24 hours before the scheduled service may incur a cancellation fee. Please refer to the specific cancellation policy provided at the time of booking.

5. Service Guarantees and Limitations

5.1 Quality Guarantee: We strive to provide high-quality services and stand behind our work. If you are not satisfied with the service provided, please contact us within 7 days of service completion, and we will work to resolve the issue.

5.2 Limitations: While we make every effort to ensure the quality of our services, we cannot guarantee that:

The Service will meet your specific requirements
The Service will be uninterrupted, timely, secure, or error-free
The results obtained from the use of the Service will be accurate or reliable

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of FindHelpers and its licensors. The Service is protected by copyright, trademark, and other laws of both Canada and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of FindHelpers.

7. Limitation of Liability

In no event shall FindHelpers, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your access to or use of or inability to access or use the Service
Any conduct or content of any third party on the Service
Any content obtained from the Service
Unauthorized access, use, or alteration of your transmissions or content

Whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

8. Indemnification

You agree to defend, indemnify, and hold harmless FindHelpers and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

Your use and access of the Service
Your violation of any term of these Terms
Your violation of any third-party right, including without limitation any copyright, property, or privacy right
Any claim that your content caused damage to a third party

This defense and indemnification obligation will survive these Terms and your use of the Service.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

11. Contact Us

If you have any questions about these Terms, please contact us: